The Company collects the following personal information for administrative purposes.
This includes inquiries related to the Company, inquiries related to services/products.
The Company collects personal information through the following means:
•To respond to and manage customer inquiries, reports on wrongful practices, and security reports
•The Company continuously monitors and supervises whether the personal information entrusted by the trustees is safely handled and promptly destroy the personal information held by the trustee at the end of the service.
|Sharing and Provision company||Purpose||Personal Information|
|PAYLETTER||Payment – South Korea||Credit card number|
|Safecharge||Payment – all countries except for South Korea|
•In principle, the Company does not use a third party to handle any of our users’ personal information; however,
the following are exceptions:
The company destroys the information as soon as it receives feedback on customer inquiries, reports on fraud,
and security-related complaints.
Upon fulfilling the purposes of collecting and using personal information, the Company immediately disposes the information.
The following describes the procedure and methods for disposal:
The information customers provided will be stored for a certain period of time and then disposed of as soon as the purposes of collecting the information are fulfilled,
under the Company’s policy (see Retention Period of Personal Information).
he said information will not be used for purposes other than retention unless required by law.
The personal information printed in paper will be destroyed by either shredded or burned.
The personal information stored in electronic files will be deleted using the technical methods that prevents the retrieval of records from replaying.
The Company takes the following technical, administrative, and physical measures needed to ensure security:
Users and their legal representatives can access or edit their personal information provided to the Company anytime they want. Once a request to access, edit or delete
personal information is made to the Privacy Officer by phone or by e-mail, the officer will immediately confirm the requester’s identity and take appropriate action.
If the user request has made an error in personal information that wants to be modified, the information will not be used or provided until the modification has been
completed. In addition, if false personal information has been already provided to a third party, the Company will immediately notify the third party, so that corrections can be
immediately made. Personal information that is cancelled or deleted, from the request of the user or their legal representative, will be handled and described as “Retention
Period of Personal Information”. This information will not be accessed or used for any other purpose.
The Company appoints the following department and officers to protect personal information and handles complaints relating to personal information.
•Users can file complaints related to privacy and security issues that may arise from their use of the Company’s services to the Chief Privacy Officer or the responsible department.
The Company will promptly provide satisfactory answers to users’ complaints. If you need to report any privacy infringement or need additional counseling,
please contact the following:
Privacy Infringement Report Center (www.118.or.kr/118)
Privacy Mark Certification Committee (www.eprivacy.or.kr/82-2-580-0533~4)
High-tech Crime Investigation Division of Supreme Prosecutor’s Office (http://www.spo.go.kr/82-2-3480-2000)
Cyber Terror Response Center of Korea National Police Agency (www.netan.go.kr/82-1566-0112)